Terms of Business

1. All items sold are sold as genuine and original unless otherwise stated. Great care is taken to ensure that only genuine items are described and sold as such, in the event that any purchaser is dis-satisfied at to authenticity or description then a full refund will be made within 14 days of purchase.
2. No item will be forwarded until full payment has been received by First Light Militaria.
3. Items are despatched by Standard, Recorded or Special Delivery. Clients are strongly recommended to use Special Delivery, particularly in the case of expensive items.
4. A charge of 2% will be added to any credit card transaction through Pay Pal. The full cost of any purchase will be conveyed before the sale is closed. For full details on how to make a purchase please refer to How to Order.
5. First Light Militaria will support a 'Put Away' scheme. The full cost of the sale will be divided into three equal payments and the deposit of three post dated cheques. In some cases an individual agreement will be acceptable as to method and length of payment. In all cases the item purchased will not be forwarded until full payment has been made.
6. Medals are guaranteed as original and genuine, if at any time after purchase a medal is found to be fake or a forgery, a full refund will be made, providing it is returned in the same condition.
7. Periodic lists will be provided (Approximately four per annum) please forward a large S.A.E.
8. A Swop and Part Exchange facility is offered. In all cases items that are offered under such an arrangement will be examined prior to final acceptance.
9. First Light Militaria aim to provide the best possible service to our clients and would welcome feedback as to the service that we offer, and any suggestions as to how we can improve our service to you.

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PO Box 4894, Poole BH16 6WA   United Kingdom
Email: info@firstlight-militaria.co.uk    Tel: +44 (0)1202 624147